Greenlight Bookstore accepts returns on merchandise in saleable condition within two weeks of purchase, with proof of purchase. Receipt must be present for refund in the same form as payment. For gift returns or other returns without the original receipt, store credit will be issued. Pre-paid deposits on special orders are nonrefundable.
For website purchases shipped via UPS ground, Greenlight will replace or refund items that arrive severely damaged. Replacement is limited to one per customer; if repeat damaged shipments are received at a mailing address, items will be refunded or held for pickup in the store.